Compare / Specialty suites · aesthetics

MedOp vs MedSpa Software

Booking and POS done well — the medical record and the payment markup are where the money goes.

Aesthetics software (Zenoti, Boulevard, Aesthetic Record, Mangomint and similar) is the most AI-contested of MedOp’s three verticals: Zenoti launched an eleven-agent “AI Workforce” in April 2026 and documents structured injectable capture with product, units and lot; Boulevard added e-prescribing the same month. Transparent software pricing in the category tops out near $328 a month, and the real margin is elsewhere: payment processing resold at a markup, and a compliance hole — no leading platform ships a native enforced Good Faith Exam, so a point-solution category exists to fill it at $27.99 per exam.

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Feature-by-feature comparison

CapabilityMedOpMedSpa Software
Good Faith Exam and supervisionNative, enforced: charting an injectable is blocked until the GFE and supervision attestation are satisfied; state supervision rules evaluated from primary sourcesCommonly outsourced to a per-exam point solution; native enforcement not documented by the platforms reviewed
Injectable documentationProduct, units, lot, expiry and witnessed wastage on every administration, linked to inventoryProduct, units and lot are documented by at least one leading platform; wastage documentation not documented
Consent and photosVersioned consent pinned to the encounter; separate revocable marketing and photo consent evaluated at display timeConsent forms and photo storage are standard; encounter-pinned versioning and display-time consent evaluation vary
CommerceMemberships, packages, gift cards, deposits, cancellation policy, gratuity, injector commission, retail — deferred revenue recognised on redemptionStrong: memberships, packages, gift cards and POS are the category’s core
Payments0% platform fee, permanently; the practice owns its merchant account and its negotiated rateCard processing resold at published flat rates that typically exceed interchange-plus by a full point or more
AI workforce27 agents including receptionist, recall, review replies, campaign intelligence, lot-expiry and consent/GFE sentinelsAt least one leading platform ships an eleven-agent workforce (Apr 2026); scope and accuracy metrics not published
More than one line of businessAesthetics plus behavioral health or therapy on one patient record, same price — the pilot practice is exactly thisOne line per system
Pricing modelPublished: $229 / $189 / $159 / $129 per provider per month by band, everything included; AI Workforce metered per completed unit of work with $75 per provider included and a hard cap you set; 0% platform fee on payments — the practice keeps its own merchant account and rateSubscription plus metered add-ons is the category norm — per claim, per statement, per text, per e-prescriber, per telehealth seat — and card processing resold at a markup
Contract termsMonth to month, always; zero price escalator for the life of the subscription with published price history; free one-click full export guaranteed within one business day; no gag clause; no licence over practice or patient dataPublic customer reviews in the category report fees to export a practice’s own patient data and charges to extract reports; MedOp exports for free, in one click, under an SLA

Why practices choose MedOp

MedOp treats the med spa as a medical practice with a storefront. The Good Faith Exam and supervision attestation are gates, not fields — a non-compliant injectable encounter is impossible to chart. Consent is versioned and pinned to the encounter with a separately revocable photo release; every administration carries lot, expiry and witnessed wastage; adverse events export to MedWatch. Memberships, packages, gift cards, deposits and injector commission are a proper commerce subledger with deferred revenue. And payments are at cost: the practice owns its merchant account, MedOp takes 0%. A spa doing 200 injectable visits a month pays about $5,600 for outsourced Good Faith Exams that should be a field in the chart.

Common questions

MedOp costs more than my booking software. Why?

Because it replaces the medical record, the compliance point solutions and most of the payments markup, not just the booking screen. A two-injector spa pays about $530 a month plus usage on MedOp; the same spa typically pays $300-plus for software, $27.99 per outsourced Good Faith Exam, and a payments markup on more than $100,000 a month of card volume.

Do you integrate with loyalty programmes such as Allē or ASPIRE?

A loyalty-account abstraction is in the aesthetics build with manual handling until partnerships are in place. We say “not yet” rather than imply an integration that does not exist.

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Comparison based on publicly available information as of September 2026; where a capability is not publicly documented we say so rather than claim it is absent; competitor capabilities may have changed.

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