Platform overview

Everything between hello and paid

One login. One source of truth. No integration tax. MedOp covers the full clinical-to-cash cycle for every line of care you run — each line visibly distinct on one patient record — with AI agents that draft and propose while a person approves, and every staff screen on a phone.

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Clinical

Chart during the visit, not after dinner.

  • Ambient AI scribe
  • SOAP & therapy templates
  • eRx with TOTP safety
  • Labs & results routing
  • Refill queue automation
  • Care gaps & risk scores
  • Every visit and note carries its line
  • Line-aware AI; Part 2 never reaches an agent

Revenue

Clean claims out, denials handled, nothing leaks.

  • Grounded ICD-10 coding
  • Charge capture
  • Claims & ERA tracking
  • Denial queue + appeals
  • Prior auth intelligence
  • MIPS reporting

Patients

Booked, prepped, reminded, and coming back.

  • Online scheduling
  • Calendar badged by line
  • Digital intake forms
  • SMS & email campaigns
  • Review replies & insights
  • Recall & reactivation
  • Patient LTV analytics
  • Every staff screen on a phone

Command

See what every agent did, costs included.

  • Quality dashboards
  • AI cost (COGS) tracking
  • Safety guardrails
  • Per-agent kill switches
  • Full PHI audit trail
  • Eval scoreboards
  • Provider performance, by line
  • Each line's week at a glance
Common questions

What practices ask about the platform

Does MedOp replace my EHR?

Yes. MedOp is your system of record: charting, scheduling, billing, e-prescribing, the patient portal and payments all run in MedOp, and you stop paying for a separate EHR. We migrate your history in as part of onboarding rather than syncing with another system forever, and you can run MedOp free alongside your current system until you cancel it.

How long does implementation take?

Migration is part of onboarding and costs nothing. Self-serve CSV import covers patients, appointments and insurance; migration adapters bring history from the common behavioral-health, therapy and aesthetics platforms. Our first production migration moved 2,868 patients, 18,037 appointments and 11,468 active medications. Most practices are charting in MedOp within two to four weeks, with a free parallel run until they are ready to switch off the old system.

Can I turn on only some modules?

Yes. Clinical, Revenue, Patients, and Command are independent modules, and every agent inside each module has its own kill switch. Practices commonly start with ambient charting and grounded coding, then expand into scheduling and patient engagement once the clinical workflow is proven.

How does MedOp keep each line of care distinct on one record?

Every visit and note carries its line. The calendar badges and filters by line, the visit page names its line, and a visit can be moved to another line only with a reason, which is kept in its history and the audit log. A dashboard view shows each line's week. A clinician sees another line's notes as a summary (line, author, date) and opens one deliberately, with the open recorded in the audit log.

What can the AI see?

The AI is line-aware: an agent sees only the line of the visit it is serving, and 42 CFR Part 2 records never reach an AI agent. Every agent drafts or proposes; a person approves, and patient communication is draft-only by default.

Can I see how each provider is doing?

Yes. Provider performance gives a report for each provider — visits, no-shows, revenue per visit, note timeliness and PHQ-9/GAD-7 outcomes, by line — and compares every provider side by side. Admins and billers see all providers; each provider sees their own.

Does MedOp work on a phone?

Yes. Every staff screen fits a phone, with comfortable tap targets, so the schedule, the chart and the approval inbox go where the clinician goes.

What does "one login, no integration tax" mean?

Most practices stitch together a scribe tool, a coding assistant, a patient engagement platform, and a scheduling tool — each with its own login, its own data silo, and its own vendor relationship. MedOp runs all four as one system with one audit trail, so nothing has to be manually reconciled between tools.

Ready to see the whole system?

A 20-minute demo with your real workflows is worth more than any product page.

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