27 agents. 4 pods. Zero new headcount.

Captures the visit conversation and produces a structured SOAP note in real time.

Reviews drafted notes for completeness gaps and documentation quality issues.

Identifies preventive care gaps against clinical guidelines during the visit.

Assigns real-time risk scores to patients based on chronic condition burden and engagement.

Checks prescriptions for drug interactions, allergy conflicts, and duplicate therapy.

Flags documentation that doesn't meet payer or regulatory requirements before sign-off.

Ensures every billable service is captured from clinical documentation before the encounter closes.

Retrieves ICD-10-CM codes from a verified 98,186-code catalog — no hallucinated billing codes.

Scrubs claims against payer-specific rules before submission to catch denials before they happen.

Initiates and tracks prior authorization for imaging, referrals, and procedures automatically.

Monitors A/R aging, flags slow payers, and drafts appeal letters for denied claims.

Tracks MIPS performance measures and flags opportunities to improve your quality score.

Fills cancellations from the waitlist automatically and optimizes slot utilization.

Sends and processes digital intake forms, updating the chart before the visit starts.

Routes tasks to the right team member at the right time based on visit context.

Reads inbound faxes and referral documents, categorizes them, and routes to the chart.

Tracks outbound referrals, closes the loop when results arrive, and flags missing reports.

Processes refill requests against the active med list and surfaces them for provider review.

Sends personalized appointment reminders, follow-up messages, and care gap nudges.

Creates and optimizes patient communication campaigns segmented by diagnosis and behavior.

Drafts HIPAA-safe replies to online reviews for provider approval.

Analyzes review sentiment trends and surfaces operational insights from patient feedback.

Calculates patient lifetime value and identifies at-risk patients before they disengage.

Automatically schedules and executes recall campaigns for preventive care and chronic management.