Compare / Horizontal PM/EHR

MedOp vs Legacy PM/EHR Suites

Built before AI existed, priced by the module, and hard to leave.

Legacy practice-management and EHR suites were architected in the 2000s and early 2010s around structured data entry and manual billing workflows. Many now bundle AI note assistance and review tools. Their commercial model is the part that has not modernised: per-provider licences plus separately priced modules, annual agreements, and — in at least one widely used suite’s published terms — no obligation to return customer information on termination and no cancellation during the term.

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Feature-by-feature comparison

CapabilityMedOpLegacy PM/EHR Suites
ArchitectureAI-native system of record: agents draft, triage and propose inside the same record the clinician charts inStructured-entry EHR with AI features added; workflows remain largely manual
Specialty depthVertical-deep for behavioral health, PT/OT/SLP and aestheticsHorizontal templates across many specialties
MigrationFree; self-serve CSV import for patients, appointments and insurance; one-way migration adapters; free parallel run; switching creditData export availability and cost vary; several suites charge for extracts
AI workforce40 agents; prior auths drafted, denials scored, appeals drafted for signature, recall built — a person approves eachAI note assist and review tools bundled by some suites; agentic billing and front-office work not documented
Pricing modelPublished: a flat $99 per provider per month at every practice size, everything included; AI Workforce metered per completed unit of work with $75 per provider included and a hard cap you set; 0% platform fee on payments — the practice keeps its own merchant account and rateSubscription plus metered add-ons is the category norm — per claim, per statement, per text, per e-prescriber, per telehealth seat — and card processing resold at a markup
Contract termsMonth to month, always; zero price escalator for the life of the subscription with published price history; free one-click full export guaranteed within one business day; no gag clause; no licence over practice or patient dataAnnual terms common; at least one widely used suite’s public terms state no obligation to return customer information on termination

Why practices choose MedOp

MedOp replaces the legacy suite rather than layering on it, and is honest about what that involves: a real migration, done for free, with a parallel run until the practice is ready and an exit-fee credit of up to $1,500 against a documented termination or export invoice. What a practice gets on the other side is a record built for its specialty, an AI workforce, one published price with nothing metered, and a contract it can leave in one click.

Common questions

How long does leaving a legacy suite take?

Migration is part of onboarding and is free. Self-serve import of patients, appointments and insurance takes an afternoon; a full migration with documents and medications runs alongside your existing system, and you switch off the old one when you are ready. Our first production migration moved 2,868 patients, 18,037 appointments and 11,468 active medications.

What if I am locked into an annual contract?

We credit up to $1,500 against a documented early-termination or data-export invoice from your current vendor, and run MedOp free alongside it until you cancel.

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Comparison based on publicly available information as of September 2026; where a capability is not publicly documented we say so rather than claim it is absent; competitor capabilities may have changed.

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